David Puckett, Business Development Team at Yeastar, speaks about the modern Voip Market and S-Series PBX integration with QueueMetrics-Live
David Puckett, Product Line Manager at Yeastar, talks about present and future of call centers based on Asterisk technology, S-Series integration advantages and best practice in this brand new interview on Loway call center Guru blog.
This provides professionals with a top notch solution for monitoring everything that happens in their call center, turning S-Series VoIP PBX into a 360 degrees call centre platform. www.queuemetrics.com identifies trends and analyses metrics in a VoIP network with complete stats reporting, queue management, call tracking and advanced monitoring features.
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If you need assistance during that time you can send us an email at firstname.lastname@example.org ,we will try to answer your questions in time, but please note we are working reduced hours over the holidays so it might take a little longer than usual.
The Head in the Sand Mentality… and how it can harm your contact centre call flow.
If call center customers were annoyed with your IVR/Call Flow, and were so motivated to hang up out of frustration and call your competitor – wouldn’t you rather know about it, rather than ignore it? Discover how to make it as easy as possible for your customers to transact with you in this new article by "The IVR Voice" Allison Smith.
Your WombatDialer is a powerful tool, able to scale up significantly in order to manage thousands of calls at once. Discover how to do high-volume dialing running thousands of parallel calls with WombatDialer 0.9.
Our famous dialer for Asterisk has over 80 new or improved items, support for multiple languages and a rewritten GUI that makes it easier to use and maintain.Try it with a free evaluation key: http://wombatdialer.com/requestDemoKey.jsp.
Discover how you can increase your contact center productivity using mobydick and WombatDialer together. Deploying a predictive dialling contact strategy enables companies of all sizes to significantly increase their daily productivity, maximise agent talk time and increase call penetration while enjoying greater campaign effectiveness. Try the combined solutions today request a full featured demo at http://wombatdialer.com/requestDemoKey.jsp or download mobydick.
Este miercoles 06 Mayo 2015 no te pierdas el Webinar. Para conocer más sobre el producto leader en la generación de Informes sobre la actividad de Call Center basados en Asterisk (Asterisk puro, Elastix, FreePBX). Se mostrará como Instalar y Configurar el sistema en pocos pasos e iniciar a utilizar esta potente herramienta.