Loway Partners Apply

A partner program built for long term growth

Our reseller program is built for partners who want to grow their business with QueueMetrics Live. Whether you are testing a new market, supporting a specific customer segment, or expanding your cloud contact center offer, there is a tier that fits your business.

The program applies to QueueMetrics Live subscriptions with a minimum billing term of 12 months.

Each tier adds more discount, support, and visibility, so you can choose the level that matches your goals.

Why join

Get listed on our website
Choose from 3 partnership levels
Access training and support as your business grows
Sell proven call center software with healthy margins
Open the door to co marketing and lead referral opportunities

Apply now

Choose your partnership level

Basic

Market entry level

Best for: Market testing and specialized customer service

Entry fee: None

Discount: Low

Requirements: One previous system sale at standard pricing, a presentation page on your website, and at least one new purchase per year.

Low barrier to entry
Competitive pricing advantage
Flexible starting point
Can be upgraded later

Standard

Professional growth

Best for: Established resellers ready for deeper market penetration

Yearly fee: Yes

Discount: High

Duration: 12 month commitment, renewable

Certification training for 1 product
Live online classroom
Personal certification on completion
5 hours of remote support included
Second level technical support
Official partner listing on our websites

Enterprise

Strategic alliance

Best for: Market leaders seeking maximum competitive advantage

Expected revenue: Yes

Discount: Top

Duration: 12 month commitment, renewable

Includes all Standard benefits
Priority support and direct escalation
Dedicated account manager
Strategic business planning support
Co marketing opportunities
Qualified lead referrals in your geographic area

Compare the program

Feature	Basic	Standard	Enterprise
Entry requirement	1 previous sale + website page	Entry fee	Entry fee
Annual commitment	1 purchase per year	None	None
Discount level	Low*	High*	Top*
Certification training	-	Yes, 1 product	Yes, 1 product
Support package	-	Yes, 5h included	Yes, 5h included
Website partner listing	-	Yes, product specific	Yes, product specific
Not for resale licenses	-	Yes	Yes
Priority support	-	-	Yes
Dedicated account manager	-	-	Yes
Co-marketing access	-	-	Yes
Lead referral program	-	-	Yes

*Reseller discounts are available by contacting our team.

Ready to get started?

Contact our partner program management team to discuss which QueueMetrics Live reseller tier fits your business goals and market strategy.

We also offer reseller opportunities for QueueMetrics, QueueMetrics Live, QueueMetrics for Microsoft Teams, and WombatDialer. Contact us for details.

Partner Program Management Team

marketing@loway.ch

+41 91 630 9765

Contact us

Our Partners

Grandstream has been connecting the world since 2002 with SIP Unified Communications products and solutions that allow businesses to be more productive than ever before. Our award-winning solutions serve the small-to-medium business and enterprises markets and have been recognized throughout the world for their quality, reliability and innovation. Grandstream solutions lower communication costs, increase security protection and enhance productivity. Their open standard SIP-based products offer broad interoperability throughout the industry, along with unrivaled features and flexibility.

VitalPBX is a fully-featured PBX solution with an emphasis on Telephony. With a staff with over 40 years of experience on the telephony market, VitalPBX has built-in tools to achieve all of the telephony needs the enterprise market needs. Multiple add-on modules have also been created to expand the features set available with VitalPBX, and give you the best experience VitalPBX can give you.

With Pascom's innovative on-premise and cloud based UC phone systems at the heart of your Communication, you will have a centralised, intelligent hub packed full with Unified Communications and Contact Centre functionality with which you can gain total control over your organisation’s communications, no matter how diverse and dynamic your business communication channels. Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements making our IP PBX solutions the perfect choice to support Small Medium Enterprises communicate smarter, more cost effectively.

Third Lane Technologies established in 2003 and located in Silicon Valley, provides VoIP PBX and Unified Communications platforms and solutions for businesses, Internet Telephony Service Providers, and Call Center Operators.

Loway's QueueMetrics-Live call-center suite, is now fully integrated with Wazo IPBX.
Wazo is a unified communication platform and a full-featured IPBX based on Asterisk technology, oriented towards enterprise communications. Wazo was forked from XiVO on November 25th, 2016, starting off the development version following XiVO 16.13. QueueMetrics-Live suite collects Asterisk data and generates analytical reports for over 180 metrics, covering all the key categories of call center effective management: Reporting, Supervisor page, Agent page, Quality assessment and much more. This integration provides professional users with a top class solution for monitoring everything that happens in their call center, turning Wazo IPBX into a 360 degrees call centre platform with reporting and analytics.