WombatDialer is a stand-alone call center predictive dialer software for message broadcasting but it was built to integrate easily with QueueMetrics, premier call-center monitoring and reporting suite for Asterisk PBX.
WombatDialer and QueueMetrics integration can result in a top noch very powerful call-center solution:
- WombatDialer is able to use a Queue as and end-point in order to connect calls to a set of agents
- QueueMetrics is able to monitor extensively the queue and provides an innovative easy to use agent interface that works well with WombatDialer.
Read more HERE.