Dan Jenkins, founder of Nimble Ape Ltd, is a specialist on building solutions around real-time communication for contact-centres.
Dan is known for working with Node.js and real time communications such as the WebRTC technology.
In this new interview by Loway he speaks about present and future of the modern call-center industry.
Read it now on www.loway.ch/asterisk-callcenter-interviews
This interview series highlights predictions of the people deeply involved in shaping the Asterisk call-center industry future.