QueueMetrics is the contact-center monitoring and reporting suite created by Loway.
Used in thousands of call-centers worldwide it tracks everything in your Asterisk based call-center: targets, conversion rates and agents activities, with a wide range of different professionals reports and statistics.
Now QueueMetrics is available as a cloud solution with all the features of classic on premise version plus the advantages offered by a cloud solution.
Discover the benefits of using QueueMetrics-Live in this new video
QueueMetrics-Live is available as a free full featured version for one month.
Try it now