Asterisk press releases

 Loway Switzerland Announces the Release of QueueMetrics 16.09

Loway Switzerland, worldwide leading provider of solutions for call-centers, is pleased to announce the release of QueueMetrics 16.09.

Loway primary vision for this release is to build a new version of their renewed call-center suite around the idea of making the software flexible, intuitive and even more reliable.

"We are extremely proud to release this brand new version of QueueMetrics at AstriCon 2016, the go-to place for all thing Asterisk," said Lorenzo Emilitri, founder of Loway. "Our intention is to show you how you can run a modern and full featured call-center based on open technology."

QueueMetrics 16.09 is a significant release in several aspects. Most importantly it implements a new set of statistics to address tracking calls resolutions problems, programmable and customizable agent data blocks, improved agent's page and WebRTC soft phone. Loway developers also added an official Docker image and a new lighter, optimized loader called "Uniloader", that works very well with the official QueueMetrics Docker image.

Release 16.09 fully supports Asterisk 13.11, as well as any older version, and works fine with FreePBX and Elastix GUIs.

QueueMetrics 16.09 features include:

  • Tracking Call Resolutions and Programmable agent data blocks
  • An improved version of the Icon Agent page
  • The official Docker image
  • The new generation data loader "Uniloader"
  • Over 80 bugs fix

and much more.

Check the release notes at QueueMetrics What's New.

Try free QueueMetrics 16.09 at FREE TRIAL

About Loway

Since 2004, Loway develops complete, reliable and customizable call center software solutions for the Asterisk PBX.
Their distinguished QueueMetrics set up modern standards in performance measurement and reporting for call centers based on Asterisk technology. WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.

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If you are interested in a collaboration or simply want more information feel free to contact our marketing manager Maurizio Sabot at marketing at loway dot ch, it will be a pleasure to talk with you.

Maurizio Sabot

Press Contact
Maurizio Sabot
Marketing manager, Loway

marketing at loway dot ch