Loway Switzerland leading provider of solutions for call-centers based on the Asterisk PBX technology today announced the release of QueueMetrics PRO and Call-Center Suite bundles and their addition to the online store portfolio.
Loway is kicking off 2017 with a brand new offer of products and services.
It offers training courses. With them, professionals can be sure that their personnel, working with QueueMetrics, have a good understanding of all the main features of the software, so that they can improve the efficiency of management.
If they need a complete, all-in-one solution for monitoring, reporting and dialling, Loway provides Call-Center Suites bundles at a very attractive pricing.
But most important, Loway has a new QueueMetrics, the PRO.
What's new in QueueMetrics PRO?
Loway development team made it easier to use, cheaper and bigger than ever. QueueMetrics PRO is fifty percent cheaper than a standard one year Regular license.
It comes with free mail customer support, discounted remote assistance and training courses.
The unique AGAW module for advanced agents management is now included. Amongst the many benefits, this new module offers:
- A broad range of agent performance metrics that provide immediate behaviour feedback.
- An available off-band channel (chat) with supervisors or second-line product experts.
- Targeted administrator broadcast messages, to monitor geographically-dispersed agents.
- Agent interaction with minimal performance downtime.
- Agent awareness of call flow and queue statistics.
You can buy QueueMetrics PRO at the new Loway online-shop: Loway
For more information or free test visit Loway website
Since 2004, Loway develops complete, reliable and customizable call center software solutions for the Asterisk PBX.
Their distinguished QueueMetrics set up modern standards in performance measurement and reporting for call centers based on Asterisk technology. WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.
If you are interested in a collaboration or simply want more information feel free to contact our marketing manager Maurizio Sabot at , it will be a pleasure to talk with you.
Marketing manager, Loway