Loway Switzerland announces that WombatDialer 0.8.0 is finally out. The theme of this brand new release is to make the experience of it smoother, integrating the feedback of its users worldwide.
WombatDialer is currently used in a large number of call-centers worldwide implementing various scenarios - from recalls of lost calls in inbound call-centers, to massive telecasting, to classic outbound scenarios like automated dialing and preview dialing with hundreds of live agents.
The high flexibility of WombatDialer makes it easy to adopt it in existing call-centers and to easily create high value added services for proactive customer care - you call the customer to remind and help him, so he does not have to. This means customers are happy and the call center can organize its works on a predictable workflow.
There are a good number of changes in version 0.8.0:
Loway also fixed a large number of little bugs here and there - over 80 items were addressed. Together, these fixes make the experience simpler and smoother.
WombatDialer can be installed through yum or it can be installed as a standalone Docker app. The User Manual has a chapter on how to run it under Docker, reaping the benefits of a hassle-free installation and upgrade path.
Loway Switzerland is a leading software development company providing professional solutions for contact-centers based on Asterisk. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.
If you are interested in a collaboration or simply want more information feel free to contact our marketing manager Maurizio Sabot at , it will be a pleasure to talk with you.
Marketing manager, Loway