Asterisk Live: WebRTC and the Icon agent page

Asterisk Live: Marco Signorini, Loway Engineering Lead, speaks about the Icon agent page and the new WebRTC integrated softphone.

In the new episode of Digium's Asterisk Live, Marco Signorini, Engineering Lead for Loway, describes some of the technical challenges that arise when engineering Asterisk solutions.
The new QueueMetrics Agent Page makes use of WebRTC to provide the communications channel directly into the Agents browser application.

Enjoy the full interview at

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